Published
Financial Times
28 May 2008
About the Author
John
Kay writes a regular column in the Financial Times and has
published numerous books. He was born in Scotland in 1948 and studied
economics in Edinburgh and Oxford. He went on to become the first
research director of the Institute for Fiscal Studies. IFS developed
into (and remains) one of Britain's leading think tanks, respected and
feared by policymakers and journalists for its fiercely independent
analysis of fiscal issues.
In
1986 John accepted a chair at the London Business School and, at the
same time, to establish a consulting company, London Economics. This
grew until, by its tenth anniversary, its annual turnover exceeded £10m
with offices in three continents and assignments in over sixty
countries.
What John writes and thinks today is a product of a combination of
practical knowledge of the business world and an academic training in
industrial economics.
Print
Books: the good, the bad and the cheesy
Tuesday 24 June 2008 08:49AM
Ideas - even those about business - often find their best expression in fiction.

The Financial Times, with Goldman Sachs, has just launched its annual
business book competition. So the editor raised the question: what
makes a good business book?
A good book should not be confused with a best-seller. Who Moved My
Cheese? by Spencer Johnson is a best-seller but a bad book. Its
vocabulary and style are appropriate to junior school students, its
message – that “little people” should not ask where their cheese came
from but scurry in search of wherever it has been put – is offensive.
The use of metaphor enables the author to avoid any requirement to
justify his thesis or anticipate objection to it. The object of the
prize is to help make a good book a best-seller. To displace Who Moved
My Cheese? from the lists.
A better starting point is to ask which books have stood the test of
time. I wrote down three titles immediately. The Concept of the
Corporation by Peter Drucker; Strategy and Structure by Alfred
Chandler; and My Years with General Motors by Alfred Sloan. Only then
did I notice that all three volumes are essentially about General
Motors.
But perhaps this is not surprising. The rise of the modern,
professionally managed corporation, of which GM was a defining example,
was the most important management phenomenon of the 20th century. These
three authors examined that phenomenon from different perspectives.
Drucker’s approach derived from philosophy and sociology, and he posed
questions about the role of such an institution in society that still
need answers. Chandler used the methods of analytic history. And Sloan
wrote a business autobiography in an era when business people were more
reflective and self-effacing than they are today.
There is no similarly compelling analysis of the decline of GM. Perhaps
the nearest is David Halberstam’s The Reckoning. But Halberstam is
primarily a narrative journalist and he focused on Ford rather than GM,
presumably because its cast of characters, from Henry Ford to Robert
McNamara, was so much more interesting than the diffident Sloan and the
hapless Roger Smith.
But for a well told story the easy winner is Barbarians at the Gate by
Bryan Burrough and John Helyar. Yet its claims as a business book are
vitiated by its own conclusion. The authors address the complete lack
of interest of its characters in RJR Nabisco’s markets, products or
employees. “What did these events have to do with business?” is the
final sentence. The same question might be posed of last year’s
FT/Goldman Sachs prize winner: William Cohan’s gripping account of the
internal politics of Lazard, The Last Tycoons.
Then there are the books on how to do it. Dale Carnegie’s How to Win
Friends and Influence People still wins friends and influences people
after 70 years. The simple, central message, that you get the best from
people by making them feel important, is as far removed from the thesis
of Who Moved My Cheese? as – well, chalk from cheese, and more soundly
based in psychological research.
At the other end of the spectrum, the search for scholarship in
management has led to door-stopping volumes, such as Michael Porter’s
Competitive Strategy and Clayton Christensen’s The Innovator’s Dilemma.
But these books tend to have more sales than readers.
Some of the offerings of consultants and gurus, such as Tom Peters’ and
Robert Waterman’s In Search of Excellence, are harder to put down. My
own favourite in this category is Built to Last by Jim Collins and
Jerry Porras. They argue that long-term success, commercial and
financial, derives from commitment to business to which profit is
secondary rather than commitment to profit to which business is
secondary.
But ideas often find their best expression in fiction. Tom Wolfe’s The
Bonfire of the Vanities takes apart the relationship between Wall
Street and New York society. More than 100 years before, Anthony
Trollope similarly satirised London in The Way We Live Now: “Dishonesty
magnificent in its proportions has become so rampant and so splendid
that there seems to be reason for fearing that men and women will be
taught to feel that dishonesty, if it can become splendid, will cease
to be abominable.” There is reason still.
John Kay
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